Testimonials

Benefits of hearing aid vary by the type and degree of hearing loss, noise environment, accuracy of hearing evaluation and proper fit......

Dear Ernie,

Thank you for the excellent service you have rendered to me.  I have been extremely satisfied with the care, concern and professionalism that you and Christine have demonstrated.

I have been astonished at the amount of time you spent with me helping to both analyze what I would need and then fine-tuning those "YUU" hearing aids once I got them.  Your thoroughness exceeded all my expectations.  I had been to other providers for testing and so I am aware of what you provide versus what I experienced from other practitioners.  The fact that you were willing to order and fit me for two different models so I could make a wise choice for myself is so appreciated.

I do place strong significance on high-quality service and a realistic price (did I forget to mention that your price was the BEST price by far) and heartily recommend you to all.  I have already enthusiastically told many people about you including my own family.

I will never forget going to a classical concert right after I got the hearing aids and I heard the high notes from the orchestra that I had not heard in quite a number of years.  Thank you for helping me to hear and appreciate music that I love and the sounds around me once more.

Sincerely yours,

Sheldon Zelizer, CPA

 Dear Ernie:

Just a brief note to thank you for turning the onerous chore of purchasing new hearing aids into a pleasant and often instructive experience. There are not too many people left in service professions who, like you, have the patience and take the time to tackle a complex assignment with enthusiasm and energy and are satisfied only when it is brought to a successful conclusion.

I'm sure we'll be seeing each other when I need to come in for service or for occasional tune-ups of the instruments. In the meantime, accept my gratitude for a job well done.

With best regards,

Dr. Hal Marienthal

Dear Ernie:

On this, the 1st Anniversary of my purchase from you of the Phonak BTE 311 hearing aids, I thought it only fitting to make some formal comments concerning both the instruments and accompanying service you have rendered on my behalf.

A hearing aid user for almost 25 years, I thought that the service and advice I had been reciving over these several decades was the best. That is until my wife and I met you. At the time, my hearing aids were more than several years old and, in spite of your valiant efforts to service and adjust them, they were, frankly, not adequate to compensate for my hearing loss.

Your professionalism in guiding me through the intricate maze of hearing instruments impressed me greatly, as did your willingness to accommodate my every need in an effort to provide me with the instruments which would best give me optimum performance.

Having said that, however, your continued efforts over the last 12 months to eke out the very best performance possible from this Phonak product demonstrates vividly that you will truly go to any lengths to help your clients achieve the very highest level of hearing to cope with their shortcoming.

While we will both agree that the hearing instruments I purchased from you are, without a doubt, the best available, offering a world of versatility, they are, nevertheless, merely mechanical devices which come alive only with your delicate and imaginative adjustments coupled with your amazing sense of what can best benefit the user!

Your unselfish dedication to my satisfaction is admirable. Your willingness to continually strive for greater and wider versatility and service is greatly appreciated.

Thanks so very much for caring so much to improve the quality of my life!

Sincerely,

Bernie Wainer

Dear Ernie:

The invaluable service given to me by you and Christine have been above and beyond anything I could have hoped for. Your help in finding the right hearing aids, have made such a difference in my life at 93. I want you to know how very deeply appreciative I am for all your patience and loving care. I'm so lucky to have found both of you.

Affectionately,

Catherine Newell

Ernie:

I went too long without hearing aids-when I talk with some one who has a problem, I love sharing my experience. The average person has no idea what kind of "aid" they need and really put the life of their ears in the hands of their helper- I had good vibes when I entered your office and when I left, I had total confidence in you. Praising you is easy to do.

Regards

MaryLou Vogt




To Whom It May Concern:

I'm not one who writes many letters, but I'm making an exception because of the kindness shown by Christine and Ernie. Our relationship started about ten (10) years ago when I found my hearing getting worse. At that time, I contacted Ernie at the Kingston office. I had talked with other offices regarding hearing aids, but none appealed to me. Upon meeting Ernie, I felt that I found someone who was interested in helping me and not just interested in selling a hearing aid. Through the years both Ernie and Christine treated me like family.

At the beginning of 2006, I needed a new hearing instrument, so I made an appointment to discuss new hearing aid technology. Ernie discussed the Oticon manufacturer, and I could tell that he was enthused about the quality of products from this manufacturer.

I was fit with an Oticon Tego Pro Behind-The-Ear (BTE) hearing instrument using what is called the open fit, and I was amazed at the quality of sound. I could hear conversations so much better, even when surrounded by all sorts of noise. I have to say thank you to Ernie and Christine at Riverside for introducing me to the Tego Pro by Oticon from Denmark. It is the best investment I have ever made, and I'm sure anyone else who wants a quality hearing aid would be satisfied with the Oticon product line of hearing instruments.

And Yes, Ernie and Christine continue to treat me like family. Other customers I have seen in the Riverside office would all say the same thing: " We are thankful for people who are interested in helping people with a hearing problem and being treated like a member of the family."

Mr. Charles Wagor




Dear Ernie:

Just a few lines to say THANK YOU. I have been wearing hearing aids most of my life and have been to many hearing aid services. In all those years I have never had such super professional care and truly personal attention to my hearing loss. From the moment I walked in to Riverside Hearing Aid Service (Kingston, NY), and was greeted by Christine, it was an experience I will never forget. I was immediately made to feel at home and comfortable. That was just the beginning. The hearing aid evaluation you administered was the most in depth and eye opening procedure I have ever had. You discussed with me, at length, my hearing problem and which hearing aids would best suit my needs.
Because I have hearing loss in one ear greater than the other, you suggested Oticon Tego Pro and Oticon Adapto hearing instruments. Thanks to you I can now hear at a level I never dreamed of. End of story? No, not by a long shot. The next day Christine called me to see how I was doing. You had me return several times to make sure the aids were functioning properly and that I was comfortable with them. I can't thank you and Christine enough for your kindness, thoughtfulness, and professionalism. People like you are very rare and come along once to the very lucky. With deepest appreciation,

Carol Rosner




To Whom It May Concern:

Ernie Watson of Riverside Hearing Aid Service is a true professional. Ernie is knowledgeable, conscientious, caring, and concerned. Mr. Watson graciously accommodates my atypical hearing needs. I bought Senso hearing aids from Ernie; he adjusted them, so that I can better teach my college classes. Ernie Watson's staff mirrors his friendliness and help. I highly recommend Ernie for any type of hearing help, from aids to earplugs.

Dr. Gloria Karin

Dear Chris and Ernie,

I would like you and all who come to you to know how pleased I have been with your services.

From the first time I met you both I have felt comfortable with you. I have been wearing hearing aids for some time now and have had experience with other companies. One seemed to be interested only in sales, in another place, older patients were treated in a condescending and bossy manner. In contrast, Ernie has always been professional and friendly. He goes out of his way to find the hearing aid that is right for you and takes the time to explain everything clearly and understandably.

I would urge anyone who needs a hearing aid evaluation and finds themselves in a position to require a hearing aid to see Ernie at Riverside Hearing Aid Service.

Ms. Carolyn H. Taylor




Dear Ernie:

I have been wearing hearing aids for 30 years and for the past few years I have been wearing a digital product with good success. But, the results that I'm receiving from the new Phonak Perseo hearing aid are amazing. The basic fact is, that this hearing aid from Phonak has changed the quality of my life.

I live a very busy life and work in a restaurant environment, where I'm constantly either talking on the phone or attempting to hear conversation in very noisy situations. Hearing in noise and listening on the phone were very difficult for me, even with my prior digital hearing aid. Now, thanks to you and the Phonak Perseo 311, I'm able to converse in the restaurant and no more problems with the telephone.

Thank you Ernie for guiding me to a product that has literally changed my life.

Sincerely,
Jerome Peskowitz



Dear Ernie,

I wanted to let you know how much I am enjoying my Sebotek hearing aids.

More than anyone, you know what I have been through in finding an appropriate hearing aid. This note can only hint at the gratitude I have for you and the effort you put into fitting me with an appropriate instrument. Your dedication to your profession and your craft was apparent time and time again.

Overtime, I had realized that in having moderate hearing loss, my mood and willingness to socialize had also been severely affected. My ability to work had been compromised and, worse, I had begun to think my situation was hopeless. All this has changed, thanks to you. I am able to enjoy movies, dining out and going to parties again. My wife has told me how happy she is, too. The TV is at an appropriate level, and amazingly, the people I talk with no longer seem to be mumbling. Best of all, I have my own "voice" and I do not seem to be talking with a head cold all the time.

I want to make clear that, while the instrument is superb, I am a happy client because of the care I received. I had the sense that you would be willing to devote any amount of time to the challenge of fitting me properly. I would also like to thank Christine for her warmth and offer of good cheer whenever I called.

Sincerely,
Robert M. Aude, MA, MFT




To whom it may concern:

I want to thank Ernie & Christine Watson for the wonderful service they gave me while in the process of purchasing a Hearing Aid for myself.

Not only did I receive a VERY professional fitting of my new Hearing Aid, but also Ernie went out of his way to arrange to have my Aid, which I had purchased from another Hearing Aid Service, to be returned to the original factory for repair, at no cost to me.

The Behind-the-ear Aid I purchased, at the recommendation of Ernie, was a Phonak, with a remote control for easy adjustments in different Environments. I'm VERY pleased with the improvement of my hearing level ability.

Thanks again Ernie & Christine.

Sincerely,
Charlie Brodhead


More testimonials